IT Project and Program Manager with more than 15 years of experience delivering complex technology initiatives across banking, FinTech, insurance, telecommunications, government, and enterprise environments. Expertise includes end-to-end software and platform delivery, digital transformation, cloud and infrastructure modernization, ERP/SAP implementation, data migration, systems integration, AI-enabled solutions, IT operations, and service transition. Strong capabilities in Agile and Waterfall methodologies, PMO governance, stakeholder and vendor management, budgeting, risk management, resource planning, release management, process improvement, and cross-functional team leadership. Experienced in managing the full delivery lifecycle—from requirements gathering, planning, and development through testing, migration, go-live, handover, and stabilization. Skilled in Jira, Confluence, MS Project, ServiceNow, Azure DevOps, Power BI, and executive reporting. PMP, Scrum, and ITIL-oriented, with extensive experience collaborating with international customers, senior stakeholders, technical teams, and third-party vendors.