**Ashish Kumar Srivastava**
📞 +91-7798889986 | 📧 [ashish_kumar119@yahoo.com](mailto:ashish_kumar119@yahoo.com)
🔗 [LinkedIn Profile](https://www.linkedin.com/in/ashish-kumar-srivastava-11518247/)
📍 Pune / Lucknow

**Date:** [Insert Date]

**Subject:** Application for Senior Leadership Role – Aftermarket | Service | Customer Support | Business Strategy

Dear [Hiring Manager’s Name / Talent Acquisition Team],

I am writing to express my interest in a senior leadership position where I can leverage my 22+ years of extensive experience in **Aftermarket Operations, Customer Service, Spare Parts Sales, Warranty, Dealer Development**, and **Business Strategy**. Throughout my career, I have contributed to the growth and transformation of top-tier organizations across the **automotive, construction equipment, mining, and agricultural machinery sectors**.

### 🚀 My Professional Journey Includes:

* **Sany Heavy Industry India Pvt. Ltd.** – *Senior Manager – Executive Assistance – Spare Parts Business Unit* (2023 – Present)
Leading ₹500+ Cr business with responsibility for **parts planning (27,000+ SKUs)**, **supply chain optimization**, **customer experience transformation**, and **warranty operations** across India and international vendors.

* **Manitou South Asia Pvt. Ltd.** – *Area Service Manager (Aftermarket, Parts Sales, Warranty, Dealer Support)* (2021 – 2023)
Delivered 120% spares sales target, improved **dealer capability**, and managed **after-sales operations** for Eastern and Central UP. Strengthened SSP (Service Support Provider) operations and ensured top-notch customer satisfaction.

* **Kirloskar Oil Engines Ltd.** – *Manager – Customer Support* (2019 – 2020)
Oversaw ₹375 Cr spares business across 130+ dealers nationwide. Delivered success in **warranty governance**, **network expansion**, and **digital service transformation**.

* **Indus Rock Tools India Pvt. Ltd.** – *DGM – Service, Aftermarket, Parts, Dealer Development* (2017 – 2019)
Managed 23 dealerships pan-India, achieved **112% business target**, and strengthened **parts supply chain and collections**.

* **ZF Friedrichshafen AG (ZF India Pvt. Ltd.)** – *Manager – Aftermarket, Recon Gearbox, Parts, Warranty* (2014 – 2017)
Appointed nationwide dealer network for ZF service and recon parts. Led **OEM interface** and exceeded parts sales targets across India, Nepal, and Bangladesh.

* **Tafe Motors and Tractors Ltd. (Eicher)** – *Deputy Manager – Customer Support, Dealer Development* (2011 – 2013)
Acted as Maharashtra service head, improving **dealer audit score from 44% to 83%** and achieving 121% ESA spares target.

* **Mahindra & Mahindra Tractors Ltd.** – *Customer Care Manager – Western UP* (2010 – 2011)
Exceeded **110% spare parts sales** and enhanced dealer performance through **competitive intelligence** and infrastructure improvements.

* **John Deere Equipment Pvt. Ltd.** – *Territory Manager – Parts, Service, Warranty* (2008 – 2010)
Achieved **120%+ target consistently**, elevated dealer capabilities, and optimized customer satisfaction.

* **Telco Construction Equipment Co. Ltd. (Telcon)** – *Service Engineer – Parts, Warranty, Equipment Service* (2004 – 2007)
Managed service and commissioning across Gujarat and Rajasthan, delivering **high machine uptime** at critical project sites like Reliance Jamnagar.

### 🎯 What I Bring to the Table:

* **Deep Domain Expertise** in construction, mining, and agri-equipment aftermarket
* **Leadership Across Functions**: P&L, Strategy, Warehouse Ops, Warranty, Dealer Dev.
* **Global and Local Exposure**: Collaborated with Indian, Chinese, and global suppliers
* **Tech-Enabled Ops**: SAP, CRM, Power BI, Warranty Dashboards, Forecast Models
* **People Development**: Built high-performing cross-functional service & parts teams

With a foundation in **strategic leadership, agility, customer focus**, and **technical know-how**, I am well-prepared to lead transformational initiatives that align with organizational growth goals.

I would be honored to contribute my experience, energy, and strategic insights to your leadership team. Thank you for considering my profile. I look forward to the opportunity to speak with you.

Warm regards,
**Ashish Kumar Srivastava**
📞 +91-7798889986
📧 [ashish_kumar119@yahoo.com](mailto:ashish_kumar119@yahoo.com)